"Harriette" wrote in message
...

Brian, I never got notification of your response so I do apologize for not
responding. I followed your suggestion and, after I closed and re-opened
Outlook, I tried to send a new e-mail. When I opened my address book it
was
still showing the names with the first name then last name format. Any
additional ideas?

Russ gave you the only other answer. Since you say you followed my
suggestion, you must have not set the sort order when you re-added the
Outlook Address Book service. Perform the steps Russ stated.
--
Brian Tillman [MVP-Outlook]