Thank you for taking the time to look into this Brian! I do appreciate it.

"Brian Tillman [MVP - Outlook]" wrote:

"
wrote in message ...

Yes we are using an exchange server
And now that you mention that it is an X.500 address. (DOH!) I remember
seeing it before but the the person who fixed it is no longer here. Any
advice or suggestions?

That's an Active Directory setting. There should be a place in AD to enter
an SMTP address for the person.
--
Brian Tillman [MVP-Outlook]