WinXP/OL 2003 both with latest updates

Outlook stopped showing the phone numbers in its usual format.
The Help says:
1.. In Contacts, on the Actions menu, point to Call Contact, and then
click New Call.
2.. Click Dialling Options, and then click Line Properties.
3.. On the General, Connection, and Options tabs, select the modem and
connection options you want.
I cannot find the Dialling Options under a New Call. Why did it disappear
and how do I get it back?
I already did do the Office Repair and made sure my area code is entered in
the Control Panel/Phone...
What else?
Thank you.