If outlook wont close you can end the process, outlook.exe, in task manager
For Profile see here http://www.howto-outlook.com/faq/newprofile.htm

"Roger" wrote in message
...
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all.
I
tried your sequence. There is no "profile" on properties to delete.
--
A moderately expert user of Office 1997, 2003, and 2007


"Diane Poremsky [MVP]" wrote:

Close outlook. right click on the outlook icon on the start menu and
choose
properties. Delete the profile and create a new one for the proper type
of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"Roger" wrote in message
...
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has
to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
--
A moderately expert user of Office 1997, 2003, and 2007