She might try using File | Save As while she is composing. That saves to
the disk and not to the Drafts folder and is less likely to get corrupted.

steve

"Steve L." wrote in message
...
When my 86 year old Mother types a long email she will get to the end and
it
just disappears. Sometimes the "Save changes" window comes on, sometmes
not.
When it does and she says yes, the mail saved in drafts is only the last
couple of letters of her long mail. This does not happen when she types
short emails. Any ideas?