That's pretty weird. Is Form2 also need published in the Personal Forms library of the person receiving it?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
"Allen" wrote in message ...
When the reading pane is off the email will not open. You get an error
(Can't open this item. The operation failed.) When the reading pane is on
(Bottom or Right) the FORM2(email) opens just fine.
Form2 is published in the Personal library of the Recipient answering the
Form1 from the sender. Form1 is an .oft
The process Form1 calls Form2 when reply is clicked. Form2 is published on
the machines where the reply is made. Form2 is displayed on the machine where
Form1 was initiated.
All this works fine, except form the Reading Pane.
Is there a variable that needs to be set or a regestry that needs to be
added/updated to help this process work?
"Sue Mosher [MVP-Outlook]" wrote:
What does the original sender see in both cases (reading pane on and not on)?
Form2 is published to the Organizational Forms library, just like Form 1, right?
"Allen" wrote in message ...
The one-off reply is the form that is published that is call when the
recipient replies to the original form. EX:
Form1 Sender fills in form (compose) and sends
Recipient receives mail (read) clicks reply calls new form Form2
(compose)
Recipient fills in form (Form2) clicks send
Form2 comes back to sender of Form1
the issue is that the original sender of Form1 cannot read Form2 without
having the reading pane on.
"Sue Mosher [MVP-Outlook]" wrote:
What happens if the reading pane is not on? And what do you mean by "with a one-off reply"?
"Allen" wrote in message ...
I have Outlook 2003 SP2. I am using a form witha one-off reply. Outlook
will only open the form if the Reading Pane is ON. How can I change this, so
that the form will open if the Reading Pane is on or not?
Thanks in advance!