Sorry - have done everything you suggested but it still doesn't work. When
we had our first sky router we had no problems at all!!

"Bruce Hagen" wrote:

What happens when you try to send? Can you send to yourself? Any error
message?

Double check your account settings.

Setting Up Sky Mail In Outlook Express:
http://mysky.sky.com/portal/site/sky...cleId=11272103

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Michael Honnoraty" wrote in
message ...
I recently had to install a new Sky broadband Sagem wi-fi router and since
then have been unable to send any messages through Outlook Express 6. I
can
receove messages without any problem. Sky cannot help me. What do I have
to
do to rectify this problem??