Is the old account still available?
See http://www.slipstick.com/outlook/olcat.asp for methods.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"Marc Miller" wrote in message
...
We just switched to a new SBS server with Exchange 2003 and created a new
profile for the user on her machine. Is there any way to recover the
categories previously in her Outlook?