Michael, I found the culprit. "Net Nanny". Once I deactivated it, they open
fine. I thought Net Nanny was a Web Site filter only?? Anyhow, thanks for
your help. Cheers.
"Michael Santovec" wrote:
Something may be corrupting the attachments as the e-mails download.
Is your anti-virus set to scan e-mails as they download? If so disable
the e-mail scanning function. For example, if you are using Norton,
take a look at:
How to enable or disable email scanning in Norton Anti-Virus
2002/2003/2004
(Note: Disabling email scanning does not leave you unprotected against
viruses that are distributed as email attachments)
http://service1.symantec.com/SUPPORT...01082921552806
Also if you are using any anti-spam software, try disabling that
function then try sending the PDF to yourself again and see if it works
better.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"jimbo 6" wrote in message
...
Yes I can open a saved PDF file. They are from different people. I
opened a
saved emailed PDF file in notepad. Yes it did start with %PDF. I sent
a 3
page PDF file(the one that I could open fine on a web site) to my
email
address and when I tried to open it I got a message "There was an
error
processing a page. There was a problem reading this document(14)." But
I
could read the 3rd page only.
??????
"Michael Santovec" wrote:
If you Right click a PDF on a web site and select Save Target As, can
you open the save PDF file?
Are the problem PDF files all coming from the same person?
Did you try opening a saved e-mailed PDF files in Notepad? Does it
start with
%PDF
Assuming you can open a saved PDF file from a web site, if you e-mail
one of those files to yourself can you open it?
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"jimbo 6" wrote in message
...
No, I can't open any other PDF files that are emailed. But if I go
to
a web
site, I can open them no worries. The problem is when they are
emailed
to me.
??????
"Michael Santovec" wrote:
Can you open other PDF files OK?
If so, try opening the problem PDF files in Notepad. The first
few
letters should be
%PDF
If not, it may not be a PDF file. It could be the sender made a
mistake. These include sending a short cut to the file instead of
a
file, or if the sender is using a Mac, they might have sent in an
incompatible format for PC. In the latter case, if you get 2 PDF
attachments with the same name, then other one. The Apple-Double
format
sends 2 files. One is a resource fork only usable on another Mac,
the
other the actual data file which is usable on a PC or Mac.
For some additional information, see:
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_santovec/decode.htm
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"jimbo 6" wrote in message
...
I have received some emails with PDF attatchments that won't
open.
The
message I get when I try to open is "There was an error opening
this
document. The file is damaged and could not be repaired". I have
tried
saving
to a folder but still won't open. I do not have any anti virus
running. Any
ideas????? jimbo