John L wrote:

Outlook 2003
Comcast POP3

I get an user name error when trying to setup outlook to be the client for
comcast mail. The comcast servers and ports are setup properly.

I was wondering if the username convention might be a problem for my mother



I setup my account on her machine as and it went just
fine.

Is there a problem with the . (dot) in the user name field that outlook does
not like?

On web mail the user name/password works fine.

Any help appreciated. She really likes outlook.

My account's username is "firstname.lastname". Works just fine. The
period character (".") is a legitimate character in the username at
Comcast.

Are you entering *just* the username in the Username field in the login
credentials for your Comcast e-mail account? Or are you trying to use
the entire e-mail address as the username? Just use the username.
While some e-mail providers, like Hotmail and Gmail, require that you
end the entire e-mail address (and now Yahoo after they added the
ymail.com and rocketmail.com domains to yahoo.com), Comcast does not
because they just use the one domain.

What do you use when logging into the e-mail account when using the
webmail interface?