Did the exchange host give him a PRF to configure his account? If so, a wild
guess is that it might be setting pop as default and he might be accidently
running it each time he opens outlook.

Otherwise, I have not seen this happen - it's always the other way around.
You can certainly try the reg key to see it if takes care of it.

--
Diane Poremsky [MVP - Outlook]
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"Russ - www.SBITS.Biz" wrote in
message ...
Just a thought.
I know this is obvious.
Are you sure it's not a reply or forward he's using
It will default to what was sent to him...
So if POP3 received it will reply or forward POP3

Ask if he's receiving an email in his pop3 account and
expecting to forward it with his exchange account?

Just a thought
Russ

--
Russell Grover - SBITS.Biz
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist
World Wide 24hr SBS Remote Support - http://www.SBITS.Biz


"Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote
in message ...
Hello!

I have a client who has a hosted Exchange account (AppRiver) and a POP3
account in his stand-alone computer that is NOT connected to an SBS
domain (but I am cross-posting there because so many large brains hang
out there!). He wants to have the Exchange account be the default, but it
sometimes flips to be the POP3 account "without me touching it" as he
says.

I have found several references to the exact opposite problem when on an
SBS network, i.e., people want the POP3 to be the default but it reverts
to Exchange. The fix for that is to add the following.

Key:
HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusines sServer\ClientSetup
Value Name: NoTransportOrder
Value Type: REG_DWORD
Value: 1

I need to make the Exchange account stay the default, but have come up
blank in Google searches.

Any ideas?

Thank you!

Gregg Hill

--

Apostrophes: when in doubt, leave them out! You will be correct more
often than not.

Its = Belonging to it. For example, "Look at the sky. Its color is blue."
It's = It is. For example, "It's hot today."
It's = It has. For example, "It's been nice talking to you."
Its' = completely incorrect usage. Stop it!