THANK YOU! I discovered the first part of the last name had deposited itself
in Middle. I've now moved it to be part of Last and all is resolved.



"Diane Poremsky [MVP]" wrote:

if you click the full name button, what fields are each name in?

--
Diane Poremsky [MVP - Outlook]
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"Helen" wrote in message
...
(Outlook 2003) I have a client whose last name is in three parts,
non-hyphenated (like Ginger Van der Hooven). It shows up correctly in
Contacts under V, but when I utilize Outlook for a mail merge, it drops
the
first part of the last name (she becomes Ginger der Hooven, alphabetized
under D). Any ideas for a permanent fix?