April 23rd 09, 04:12 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007/new e-mail profile/can't find old address book
You're a hero; this worked. Thank you.
"Russ Valentine [MVP-Outlook]" wrote:
For starters, you would never import Outlook data to transfer it. Doing so
often fails to resolve the electronic addresses, which may be why they won't
appear in the address book view. Try opening your old PST file in the
profile, setting it as your default, restart Outlook, and close the PST file
the new profile created and into which you attempted the import.
After you configured the Outlook Address Book, can you see your Contacts
Folder in the dropdown list in the address book view?
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Russ Valentine
[MVP-Outlook]
"Exmontrealer" wrote in message
...
Thanks for being patient; this isn't my area of expertise.
From the beginning:
I set up a new profile after Outlook suddenly stopped connecting with my
POP
account. With the new profile, it connected fine.
I made backup copies of all old .pst files and tried to import them into
Outlook while using the new profile.
Like I said, my address book still exists in the old profile. But I can't
seem to grab those contacts and insert them into my new profile. I've
tried
every fix I could find online.
To "configure" the address book, I followed your instructions yesterday,
but
nothing.
I may be mangling some of the lingo here - again, I'm not a tech person -
but I hope this gives you enough information.
Thanks.
"Russ Valentine [MVP-Outlook]" wrote:
Then you must start providing at least some information. For starters,
state
in detail how you "configured" your Outlook Address Book and what
happened.
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Russ Valentine
[MVP-Outlook]
"Exmontrealer" wrote in message
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Russ, thank you....
The address book in my old, corrupted profile looks fine. It contains
all
of my contacts.
Even after configuring the address book in the new profile, I can't
seem
to
grab the old contacts.
Any other ideas? Much appreciated.....
Michael
"Russ Valentine [MVP-Outlook]" wrote:
Outlook has no address book so there was nothing to transfer. You
Contact
data is in your Contacts Folder. Do you have your Contacts? If so,
explain
what you think is missing. I suspect you haven't configured the
address
book
view in your new profile. Feel free to do so:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"Exmontrealer" wrote in
message
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Here's the problem:
I just created a new e-mail profile. The old one got corrupted.
Now,
I
can't figure out how to access the address book from my old profile.
I've
tried transferring all kinds of .pst files, backing up files, etc.
Nothing
works. I can only open the old address book when the old profile is
open.
Help! Thanks.
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