Assuming the techs back-up your OE identity's data and you now wish to import it, see...

Backup & Restore OE Data
http://www.insideoe.com/backup/
http://www.oehelp.com/backup.aspx

Importing OE Data (all DBX files, including Folders.dbx)
http://www.insideoe.com/faqs/how.htm#importOE5
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
"MAXX GEORGE" wrote in message ...
on my other pc i had a backup disk [D] installed at COMPUSA they are now closed and when this was done they evidently removed my COMPACT SYSTEM RECOVERY i want to get rid of everything and reinstall w / my backup disk D or replace the compact recovery system I have no CD I ACCIDENTALLY GOT WINDOWS PROTECTION DISK INSTALLATED it is a real disastor loose all emails everytime i reboot or anything that is installed is removed when rebooting i have a dell and 2 more compaqs --- could i take somthing off them and put it on compaq #3 ??? any and all help will be greatly appreciated maxx