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Old May 14th 09, 07:31 PM posted to microsoft.public.outlook
Dab
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Posts: 40
Default Help with Outlook rules not working as expected

Hi Vanguard:

Thanks for your note.

I know the sender is in the contacts because I created a created a test
contact from an email that I received from another one of my email accounts.
I then use that account to send some test emails from that account. The
'move except if' rule works but any subsequent rules don't work.

I should have mentioned that the Contacts based move rules that down work
when automated, work just fine when they're run manually.

In all cases, I'm moving, not copying.

Here is my rule list in order (for clarity, I've added some quotes to
identify the fields that are actually underlined in the rule):

Apply this rule after the message arrives
flag message with 'Yellow'

Apply this rule after the message arrives
sent to 'undisclosed-recipients'
move it to the 'Deleted Items' folder
and stop processing more rules

Apply this rule after the message arrives
with 'is now following you on Twitter' in the subject
move it to the 'Deleted Items' folder
and stop processing more rules

Apply this rule after the message arrives
move it to the 'Temp' folder
except if sender is in the 'Contacts' Address Book
and stop processing more rules

Apply this rule after the message arrives
move it to the 'Default' folder
and stop processing more rules

The the last rule doesn't work whether the stop processing more rules is
included or not.

As I mentioned in previous posts, rule 4 doesn't work if the logic is
reversed, i.e. move if sender is in Contacts. Here's the variation, i.e.:

Apply this rule after the message arrives
move it to the 'Default' folder if sender is in the 'Contacts'
Address Book
and stop processing more rules

Apply this rule after the message arrives
move it to the 'Temp' folder
and stop processing more rules

I suspect that what's happening is that it takes so long to check the
contacts folder that the following rules are skipped. Seem kind of lame but
I can't figure out what else it would be. If I turn off rule 4, everything
works.

"VanguardLH" wrote in message
...
Dab wrote:

I reversed the logic for the rule, moving the email except if the sender
is
in the contacts folder, and that works, but the final rule to move
everything else still doesn't get executed. It's seems as soon as the
contacts folder is involved in a rule, subsequent rules don't work.


Have you disabled all rules except the one to check for the sender is in
your contacts and the last rule for catch-all? Does the rule to check
on sender use the stop-clause rule?

Are you moving? Or are you moving a copy? It would've been better if
Microsoft had referred to these actions as just 'move' and 'copy'. Some
folks think 'move a copy' is a 'move'.

With just the 2 rules enabled - "Move if sender in contacts" and the
catch-all rule - just what are those rules? That is, tell us what the
rules actually are. Hard to troubleshoot something that is vaguely
described rather than actually shown.


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