Hi Vanguard:

Thanks for your note.

The rule was created from scratch. Note that the rule does work as shown;
messages from senders in the contacts folder do not get moved and stay in
the inbox, but messages from all other senders do get moved.. But, rule
that follows, the one that should move everything left in the inbox, never
executes.

There are no distribution lists in the contacts folder.

None of the folders are overly large, typically less than a few thousand
messages. The folders are not auto archived; I manually delete stuff from
time to time that is more than a few months old.

I'll try recreating the rule. I too have had problems in the past where a
rule is corrupted, but in every case, that I know if, the system detected
the rule as corrupt, or flagged that one of the parameters was not set (even
though it appeared that it was set)


"VanguardLH" wrote in message
...
Dab wrote:

I know the sender is in the contacts because I created a created a test
contact from an email that I received from another one of my email
accounts.
I then use that account to send some test emails from that account. The
'move except if' rule works but any subsequent rules don't work.

I should have mentioned that the Contacts based move rules that down work
when automated, work just fine when they're run manually.

In all cases, I'm moving, not copying.

Here is my rule list in order (for clarity, I've added some quotes to
identify the fields that are actually underlined in the rule):
...
Apply this rule after the message arrives
move it to the 'Temp' folder
except if sender is in the 'Contacts' Address Book
and stop processing more rules

If the exception is true then the stop-clause should not be honored.
Have you tried deleting this rule and recreating it from scratch (and
then position it in the rules list to this spot again)? I've had rules
gets screwed up so their pointers to the folders (you see a name but the
rule has a pointer) are invalid which means the rule doesn't know what
to do (i.e., it is corrupted). See if deleting it and creating NEW copy
of the rule gets it working as expected.

Apply this rule after the message arrives
move it to the 'Default' folder
and stop processing more rules

The the last rule doesn't work whether the stop processing more rules is
included or not.

Wouldn't matter. The problem is that you are not *getting* to the last
rule. It's not that it doesn't work. It's that it is not getting
reached. If there are thousands of contacts, it will take a long time
to scan all of them. So you might think the rules have completed their
execution when they really have gotten stuck on your contacts rule.

Do you have a lot of distribution lists? Are contacts listed in more
than one of them?

Are there a LOT of items in the Temp folder? Does this folder get
periodically emptied (by using the auto-archive function with permanent
delete on expired items in this folder)? Or is this a titan-sized
folder with hundreds or thousands of items in it that you obviously
don't want?

First delete the problematic rule and create a new one for it (or did
you do that already? or did you just disable the old rule and use this
new one?). The rule might be corrupted.

You could try redefining the problematic rule before deleting and
recreating it. Go to each clickable entry and select a different
folder, then click the entry again and select the original folder.