The contacts aren't in the contacts folder. That's why I'm asking if they
are stored in a different .pst folder that can be transferred to the new
account I setup in Outlook. I created a new email account after reinstalling
Outlook because that was the first popup window that came up after install.
I then opened the 'old' .pst file and transferred all of the folders into the
new Personal Folder of the new email account. Maybe the contacts are
residing in the 'old' .pst file. When I attach the 'old' .pst file through
the 'Data File Management...' menu path, I still don't see the contacts
listed.
--
Thanks,
Bryan


"Diane Poremsky [MVP]" wrote:

Are they in the contacts folder but not available when you press To or not
in the contacts folder?

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
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"Bryan" wrote in message
...
I recently had my laptop replaced. The Geek Squad at Best Buy transferred
my
data files from the old laptop to the new laptop. I was able to retrieve
my
email messages from the .pst file which was transferred, however I'm
unable
to locate any of the contacts which were within my email account. Where
are
the contact records stored and how can I retrieve them.
--
Thanks,
Bryan