Unfortunately I've been back to Best Buy 5 times since they replaced the
laptop. They have been absolutely no help. I've decided to attempt to
handle the issue myself rather than wasting any more time with their Geek
Squad. I would NEVER recommend their services to anyone!!

Thanks for the feedback.

--
Thanks,
Bryan


"John Mayson" wrote:

On Sun, 17 May 2009, Bryan wrote:

I recently had my laptop replaced. The Geek Squad at Best Buy transferred my
data files from the old laptop to the new laptop. I was able to retrieve my
email messages from the .pst file which was transferred, however I'm unable
to locate any of the contacts which were within my email account. Where are
the contact records stored and how can I retrieve them.

Have you contacted Best Buy? You paid for the service, they should have
done it.

There's debate about exporting/importing your contacts. That's certainly
one way to do it. However it should have come over with your .pst file
assuming they were in the original. Were the contacts perhaps on your
Exchange server?

John

--
John Mayson
Austin, Texas, USA