Hi CliffB,

I've experienced the same symptoms since yesterday, though I'm not running
Norton: Yesterday, outlook and vs2008 appeared to hang at the same time
(similar to what you are describing) and I couldn't even terminate the
processes via task manager.

I did a hard-reset and this morning I'm getting the exact message you are.
I've tried the whole uninstall this, fix that routine and getting nowhere
fast. It would be nice if the event log had something more substantial in it
to help in diagnosis.

I'm on win2k8 server (64-bit). Any news on a solution apart from the most
brutal options (clean install) yet?

Thanks

-- Dan

"CliffB" wrote:

Unable to start Outlook; rcv dialog "Cannot Start Microsoft Office Outlook;
Cannot open the Outlook Window". Error occurred AFTER a Norton 2009 "idle
time scan" hang DURING an Outlook send/receive that was apparrently hung due
to Norton.

I have attempted several published fixes including Scanpst,
DeleteOutlookProfiles, running Outlook with /safe switch (same error),
uninstall/reinstall Outlook, turning Norton 2009 off during my process, etc.

On reinstall (after running DeleteOutlookProfiles), I create a new profile
and a new Outlook PST ... still receive the "cannot open..." error.

Any further suggestions - hopefully short of resorting to my recovery image?

Thanks,

Cliff