You Cannot Open a New Internet Explorer Window or Nothing Happens
After You Click a Link
http://support.microsoft.com/default...;EN-US;q281679

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"pdmarks11" wrote:

| I can no longer launch MS Office documents or URLs from either:
|
| (a) Shortcuts, attached files, or plain-text URLs in Outlook or other
| Office documents
| (b) Select+Enter or Double-click on Office files within Windows
| Explorer.
|
| From (a) it hangs for 2-3 minutes (or more) then eventually opens (if I
| don't lose patience and kill it first)
| From (b) it hangs for 2-3 minutes (or more) then gives the error:
| "there was a problem sending the command to the program"
|
| Copy+pasting the URL directly to IE works fine; opening documents from
| File-Open in any Office document works fine.
|
| Microsoft.com/support has no answers. I have tried the following based
| on similar problems in newsgroup postings, with no help:
|
| - I disabled and exited firewall (ZoneAlarm) and antivirus (CA eTrust).
| I also confirmed that 127.0.0.1 and 0.0.0.0 were already "trusted
| networks" in ZoneAlarm.
| - I used "Detect and Repair" from Word and Outlook
| - I ran a complete virus scan with new signatures
| - I ran a complete MS AntiSpyware scan, cleaned two minor offenders,
| and rebooted
| - Removed COM add-in from Outlook (Google search) and rebooted
|
| This began on three days ago. It seemed to start soon after I changed
| the IE security for "Active Scripting" in the Internet Zone to
| "Prompt". However, I immediately changed it back to "Enable" and the
| problem remains, so it could be coincidental.
|
| I'm running Windows XP Pro SP2, Office 2003, IE 6.0