I've spent several days on this and I conclude that it's a bug. I hope that
it's fixed in the future and I'll just get by without an OAB until then.
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"gaia" wrote in message
...
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
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"Russ Valentine [MVP-Outlook]" wrote in message
...
Then try the following:
1. Make sure the name you give the new profile has never been used before on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File Open Outlook Data file then set it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]
"gaia" wrote in message
...
And what was the name of your old profile?
outlook
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"Russ Valentine [MVP-Outlook]" wrote in message
...
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]
"gaia" wrote in message
...
I want to know what you did.
Went to Control Panel- View 32-bit Control Panel Items- Mail- Show
Profiles Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File- Data File Management Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File- Data File Management outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel- Mail- button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook
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"Russ Valentine [MVP-Outlook]" wrote in message
...
I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]
"gaia" wrote in message
news
Russ
State how you created a new profile.
I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm
If you had, the problem would not persist.
Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------
"Russ Valentine [MVP-Outlook]" wrote in message
...
State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
"gaia" wrote in message
...
Outlook 2007 Address Book Won't Recognize Contacts
This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.
I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.
In Mail File Data File Management Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.
In Contacts Properties OAB tab, the "Show this folder as an OAB" is
grayed out.
From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm
This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.
That leads to these instructions:
Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm
I've created a new mail profile, but the problem remains identical.
Can anyone pls advise a solution?