Try creating a new mail profile - it will probably fix whatever is causing
Outlook to hurl. If you want to find what is causing the problem without a
new mail profile, start Outlook in safe mode.

start-run=outlook.exe /safe If you can get it to open with hurling, then
find and rename extend.dat with Outlook closed.

Reopen Outlook normally and see what shows up under Help-Disabled Items.
You have probably found your cause.


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, asdf asked:

| Have brand new install of WinXP Home with SP2 and all updates.
| Office 2003 with SP2 installed. Antivirus software uninstalled
| to remove the possibility of it interfering with Outlook.
| Tested in safe mode and every other time it does startup
| succesfully and then hangs(spalsh screen is still displayed). No
| Add-ins are enabled.
| Tried repairing and reinstalling Outlook to no avail.
| Every other time get an error message about extend.dat
| (Can't open file: extend.dat. The file may not exist, you may
| not have permission to open it, or it may be open in another program.
| Right-click the folder that contains the file, and then click
| Properties
| to check your permissions for the folder) Tried deleting
| the file and also making sure that Everyone group has permissions to
| the whole folder and files. The only entry in event viewer is
| EvenID:2002 (The MOF file created for the Outlook service could not
| be loaded.
| The error code returned by the MOF Compiler is contained in the
| Record Data. Before the performance counters of this service can
| be collected by WMI the MOF file will need to be loaded manually.
| Contact the vendor of this service for additional information. )
|
| The only clue that I can see is the pst file itself. It's in outlook
| 2003 format and is only 1Gb in size
| which is well below the limit. I tried running scanpst.exe on it and
| it did find 15 errors but fixed them.
| However, the Outlook hanging still persists.What other repair
| utilities are there for pst files.?
| If no repair utility works, and assuming the problem is with pst
| file, what do I do to fix the situation.
| Can I create an empty pst file and then drag and drop all the emails
| from the corrupted one?
|
| In Exchange there is an utility Exmerge which will automatically drop
| corrupted messages. Unfortunatelly
| we don't have exchange on site and use pop/smtp.
|
| Thanx a million for all the wonderful replies.