The simple answer is that the sender controls the display of the address in
the TO: field.

You can change the Display Name for your contacts but it has no effect on
what you receive from others.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jd_thorne asked:

| Still no answer? This problem is driving me crazy as we too want the
| name and e-mail on everything. Why isn't there a simple rule creator
| for how the display name is created like #name #email or #name
| #phone or whatever based on the other information on the contact.
| Other software companies can write code like that, can't Microsoft?
|
| " wrote:
|
|| Hello,
||
|| We would like to have ALL e-mail printouts in our company, by ALL
|| people, list ALL recipients (From, To, CC) in the format "Firstname
|| Lastname (email-address)" [if enough info is available].
||
|| We have people using Outlook 2000, 2003 and 2007. They get upset
|| when there is a printed copy of an e-mail and it just says "John
|| Smith", with no e-mail address. This is apparently the default of
|| Outlook, or at least our Outlooks. With my meagre intelligence, I
|| have never been able to correct this.
||
|| Does anybody know how to change this? We never, ever, ever, ever,
|| ever, ever want it to say "John Smith". We ALWAYS want it to say
|| "John Smith )". We might even be willing to
|| buy add-in software, if available.
||
|| I have already searched thru 8 million websites, but I've never been
|| able to find the answer. It's driving me nuts.
||
|| I know that the info is there, because I look in "options", but
|| Outlook apparently defaults to hiding that info.
||
|| If you can help, thanks.