if the contact already exists you need to use vba to change the display as
field.
http://www.slipstick.com/contacts/emaildisplayname.htm

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Diane Poremsky [MVP - Outlook]
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"jlutz" wrote in message
...
I've followed all your instructions for changing the contact displays to
read
Last name first. They work except for the "display as" field.
How do I get the "display as" to display as Last Name first?
Jean