I built a new identity and it finally compacted after stopping a couple of
times. Hopefully maybe it will now start workingr reliably.

--
Bill

Brought to you from Anchorage, Alaska.

Bruce Hagen wrote:
Start here.

When OE crashes or won't start:
http://www.insideoe.com/problems/errors.htm#crash

"Bill Bradshaw" wrote in message
...
Yes OE was closed.

Message:

Outlook Express has encountered a problem and needs to close. We are
sorry for the inconvenience.

If you were in the middle of something, the information you were
working on might be lost.

For more information about this error, click here.

Click Here Message:

Error signature

AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: directdb.dll
ModVer: 6.0.2900.5512 Offset: 00007641

To view technical information about the error report, click here.

I have not setup a new identity and imported.
--
Bill

Brought to you from Anchorage, Alaska.

"Bruce Hagen" wrote in message
...
I'd like to blame Norton, but I don't /think/ it is the reason this
time. Was OE closed when you deleted Folders.dbx? It must be. What
is the exact error message?

If you create a new identity and import all your messages, does
compacting work there?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Bill Bradshaw" wrote in message
...
Running WinXP Pro SP3. Using OE 6. I am having a problem manually
compacting my dbx files. I keep getting an error in the
directdb.dll file. I do not leave any messages in the inbox.
Everything that is saved is moved to a folder. I have tried
deleting and rebuilding the folders dbx file. What happens when
its stops compacting a file is the file is deleted and a backup
file is created. This does happen on any particular dbx file. I
have tried searching the internet but have not found an answer
that works. They only new software I have installed is Norton
AntiVirus 2009 so I guess I am suspicious. Anybody have any
suggestions? --
Bill

Brought to you from Anchorage, Alaska.