Sounds like you have customized your Toolbar.
An easy reset to default can be achieved by renaming outcmd.dat to .old
See http://www.msoutlook.info/question/19

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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http://www.msoutlook.info/
Real World Questions, Real World Answers

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"Sadly C" Sadly wrote in message
...
I just got the new software the other day and must have done SOMETHING to
one
of the toolbars because the "Action" feature has dissapeared? Oddly the
only
things i have on this toolbar are the following..File, Edit,View,Tools and
TWO "New Mail Messages" and the Help option?? I have already tried going
to
customizeToobarsReset AND I even tried adding the Action option and/or
rearrange commands but alas it didnt work! ANY guidance AT ALL would be
GREATLY appreciated!!!
Sadly C