Do you have journaling enabled? That is the feature that does this.
--
Diane Poremsky [MVP - Outlook]
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Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
"Bill Chunn" wrote in message
news

In a previous version of outlook my (business & personal) calls were
automatically logged into that person's contact file whenever I used a
phone
hooked thru my computer and called the number using the call feature in
each
contact file. Hopefully, I am mistaken, but it appears that this feature
now
works only through Business Contact Manager. I have installed Business
Contact Manager but have not added my business files to that program. Must
I
run everything through B.C.M. if I want to use this logging feature for
all
my contacts? Ditto this question for e-mails.
Bill Chunn
Vashon Island, Washington