Did the tech guy create a new user account on SBS or just create an account
in outlook, using an existing account?

On the Vista/OWA poblem - is both the workstations and Exchange fully
up-to-date on patches?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"xx" wrote in message
...
Hello, I wonder if anyone can guide me on this problem..

I have a client with an SBS2003 setup As far as i can tell it is pretty
much ' straight out of the box' at least that is how I'm told it was set
up a few years ago. Normally, It sends and receives mail via SMTP with all
the MX records pointing to it.
Recently, one of the not so tech guys that work there tried to set up a
couple of Vista business PCs and that was when the trouble started.
At first, they could send but not receive, then I investigated the bounce
messages and determined that the 5.1.4 error code was referring to a
double entered SMTP address. i was dubious, but did find that somehow the
address was in two accounts, so on removing one copy, the mails started
arriving from that account. I tried re entering the same account and as
expected, the user properties (email addresses) screen refused to allow
the double entry as I'd expected it to.
What is weird is the outbound mails from that account then stopped! - but
only from outlook. if i log on remotely using remote web workplace and use
OWA, all is fine.

As a side issue, OWA on a Vista client seems to hang when sending
Infuriating and apparently illogical
any ideas on how to proceed ?

--
Cheers,

Ron Barnett