"Diane Poremsky [MVP]" wrote in message
...
Did the tech guy create a new user account on SBS or just create an
account in outlook, using an existing account?

On the Vista/OWA poblem - is both the workstations and Exchange fully
up-to-date on patches?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"xx" wrote in message
...
Hello, I wonder if anyone can guide me on this problem..

I have a client with an SBS2003 setup As far as i can tell it is pretty
much ' straight out of the box' at least that is how I'm told it was set
up a few years ago. Normally, It sends and receives mail via SMTP with
all the MX records pointing to it.
Recently, one of the not so tech guys that work there tried to set up a
couple of Vista business PCs and that was when the trouble started.
At first, they could send but not receive, then I investigated the bounce
messages and determined that the 5.1.4 error code was referring to a
double entered SMTP address. i was dubious, but did find that somehow the
address was in two accounts, so on removing one copy, the mails started
arriving from that account. I tried re entering the same account and as
expected, the user properties (email addresses) screen refused to allow
the double entry as I'd expected it to.
What is weird is the outbound mails from that account then stopped! - but
only from outlook. if i log on remotely using remote web workplace and
use OWA, all is fine.

As a side issue, OWA on a Vista client seems to hang when sending
Infuriating and apparently illogical
any ideas on how to proceed ?

--
Cheers,

Ron Barnett


Hi Diane,
He created a new computer entries on SBS to allow the machines to join the
SBS network, then when outlook was set up, he opened an existing shared
mailbox.
It is the shared mailbox that has the problem.
The problen is actually appearing on existing XP machines accessing the
shared mailbox.
On the OWA front, it has been working fine on remote XP machines, but with
Vista, we got the 'red cross' in the messge area on a new message screen
until I applied the S/MIME patch, but when we send, the internet explorer
gets an 'Internet Explorer has stopped working' message. I've applied all
the patches suggested by Microsoft Update, and have downloaded Exchange 2003
SP2 to perform that update as soon as I can, otherwise it is at SP1

Thanks,

Ron