This article has the most likely answer:

249893 - OLEXP: Error Message: The Identity Login Could Not Be Started:
http://support.microsoft.com/default...;en-us;Q249893

You should always state the operating system you are using, along with the
version number of Outlook Express shown in the Help/About screen for that
program when you are posting and asking for assistance. Otherwise a lot of
time is wasted try to "guess" at the possible answer.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.



"brackenburn" [email protected] wrote in message
...
Hi,

I recently had to do a "restore to factory specs.". Every thing is working
OK now except one item.
I had backed up on CD a number of "Stationeries", saved with the extension
.eml. Previous to the backing up these could merely be clicked on and
would
appear ready to be sent as E-Mails complete with text, graphics and music.

Now on clicking on one of these, error messages appear:
"OE could not be started. 0x800C000D".
"MSOE.DLL could not be initialized".

OE works perfectly in all other respects and when I right-click one of
these
.eml files and choose "Send to/ Mail recipient", it works! OE opens up but
with the file as an attachment. I would much rather have it "the way
things
were".

Is there some way I can do this?
Thank you.
Andy I. (OE/IE 6; WIN98SE; Compaq 5711)