utlook 2007 & 2003 encrypted email forwarding:




I have a question about forwarding encrypted emails.




Scenario #1 Outlook 2003


I have received an encrypted email from outside our exchange, from an
existing client not within our office.


We have completed the DIGITALLY SIGNED process and we can send Signed and
encrypted emails to each other just fine all is working.


NON-ISSUE -- once I receive the encrypted email with the little blue lock, I
open it then at that point (IN OUTLOOK 2003) I can then forward it to a
co-worker within our office and within our exchange environment perfectly.
Actually it seems as though once the email is open in outlook 2003 it
unencrypts it allowing me to send it anywhere to anyone even to an outside
email address.


Scenario #2 Outlook 2007


I have received an encrypted email from outside our exchange, from an
existing client not within our office.


We have completed the DIGITALLY SIGNED process and we can send Signed and
encrypted emails to each other just fine all is working.


NON-ISSUE -- once I receive the encrypted email with the little blue lock, I
open it then at that point (IN OUTLOOK 2007) I can not forward it to a
co-worker within our office or within our exchange environment. Actually it
seems as though once the email is open in outlook 2007 it it stays encrypted,
unchanged and will not allow me to forward it to a co worker or outside email
address UNLESS I manually uncheck the blue lock in the top options pane when
the message is open.


The problem with this is that we get 100's of emails and we used to just
open, then forward to another email internally.


NOTE: This worked at one point in OUTLOOK 2007 for almost a year, then
something changed in the enviroment and we can no longer complete the above
action the way we can in OUTLOOK 2003.




I HOPE THIS MAKES SENSE SO BASICALLY WE WANT THE OUTLOOK 2007 TO KEEP
WORKING LIKE THE OUTLOOK 2003.


We want to get the encrypted email then open it and forward it to an
internal email address without having to uncheck the blue lock on each email
one at a time.


We used to also use a shortcut ctrl+s and this would open the email and
un-encrypt it but this seems to no longer work, I would assume that if we had
say 20 emails in a box and all were encrypted, is there not a way that we can
select all and "Unencrypt" all of them so then we can do what we want with
them?


Is there a global settings somewhere?


**** We do not have the setting checked that says digitally sign or encrype
all outgoing emails (I figured I would add that cause someone will assume we
have that checked) ****





Thanks this is a bit URGENT I would appreciate any replies.


Thanks
JN