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Old August 13th 09, 06:32 PM posted to microsoft.public.outlook
Thomas M.
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Posts: 33
Default Flagged Items and AutoArchive

Okay, it looks like I am still having issues with auto archiving. While the
test that I did two months ago worked, I just completed a longer term test
that failed. I recorded the following information on a specific item.

Location: Inbox
Subject: Network Topology and Vulnerability Tool
Received: 4/11/09 11:33 PM
Last Updated: 6/12/09 9:54 AM (Marked completed)

For the last two months I have been very careful to not modify that item in
any way. In fact, I have not even clicked on it. The item should have been
auto archived the other day, but it was not. Of course, I could manually
archive items, but I would prefer to figure out the underlying problem and
get it fixed.

To troubleshoot this problem I created a custom view with the Do Not
AutoArchive and the Modified fields. None of the items in my Inbox have the
Do Not AutoArchive flag set, so that isn't the problem. However, I did
notice that the Modified date for about 350 items shows 7/1/09 9:06 AM.
That's odd because the vast majority of those items have not been touched
since they were originally received. I am wondering if something happened
on that date to reset the Last Modified date for all those items.

I feel like I have a pretty good handle on the archiving process and that
there might be something more fundamental that has gone awry. What else
might I be missing here?

--Tom


"Thomas M." wrote in message
...
Okay, my test results are in. I wanted to prove two things: 1) An item
flagged and an item marked as completed on the same day should archive on
the same day, and 2) An item flagged on the same day as the other test
items, but marked as completed the next day, should archive on a different
day as the other test items. Here's what I did:

Monday
---------
* Setup a Test folder and set the auto-archiving option to 2 days.
* Sent myself 3 test messages.
* Moved the test messages into the Test folder.
* Flagged Test 1.
* Flagged Test 2 and then later marked it as completed.
* Flagged Test 3.

Tuesday
---------
* Marked Test 3 as completed (This should cause it to archive later than
the Test 1 and Test 2 items.

Wednesday
------------
* Checked the Test folder and found that none of the items had been
archived.

Thursday
----------
* Checked the Test folder and found that Test 1 and Test 2 had been
archived as expected.

Friday
-------
* Checked the Test folder and found that Test 3 had been archived as
expected.


Summary
----------
The results were pretty much as expected. Some people may wonder why the
items appear to have archived at the 3-day mark instead of after 2 days,
which was the auto archive setting for the Test folder. My theory is that
at the time the auto archive process ran on the second day after the last
modification, the items where not yet a full 48 hours old so they did not
archive at that time. Instead, they archived at the first opportunity
after hitting the 48-hour mark, which would have been on the third day
after the last modification.

--Tom

"Thomas M." wrote in message
...
That makes sense. I'm going to do some testing and will try to post my
results on Friday.

--Tom

"Diane Poremsky [MVP]" wrote in message
...
flagging changes the last modified date and archiving uses the last
modified date.

--
Diane Poremsky [MVP - Outlook]
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"Thomas M." wrote in message
...
Outlook 2007

I have noticed recently that flagged items seem to cause an issue with
the AutoArchive feature. It seems that when an item is flagged, or had
been flagged and is now marked as completed, that the item will not get
archived. At the bottom of each of my folders that are set to
automatically archive there is a collection of older items. Today, for
example, there were about a dozen messages that should have been
archived out of my Inbox, but it looks like the archiving process
stopped when it hit an item that was marked as completed. I can see
why you would not want flagged items to auto archive, but it seems like
completed items should be archived.

Is there something that I am missing here? Other than clearing the
flags on items before they reach archiving age, is there any other way
to address this issue?

--Tom







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