Running /cleanviews and then customizing the Messages view should fix it.
You can also just make a new custom view and apply it to the folder(s).
See http://www.outlook-tips.net/howto/grouping.htm for the steps needed to
customize the messages view so it sticks.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"moondaddy" wrote in message
...
Thanks for the info. I'm using outlook 2007 and in the tools menu it says
autopreview which shows me a little bit of text under the 1st line of each
email. So what is this 'cleanviews going to do for me and can you explain
how to apply this switch? the url you provided pulled up a page saying
"Internet Explorer cannot display the webpage". Thanks again for any info
you can provide.


"Roady [MVP]" t wrote
in message ...
I assume with Preview Pane you actually mean AutoPreview? The Preview Pane
is what the Reading Pane used to be called in Outlook 2002/XP and previous
;-)

You might want to apply your changes to the default Messages template
instead. This ensures that all the folders are changed automatically.
You might want to start Outlook with the /cleanviews switch ones to get
them all in their default state again so making changes goes easier.

For more info see;
http://www.msoutlook.info/question/51

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"moondaddy" wrote in message
...
I've been using outlook 2007 for about 6 months and all has been ok
until now. My normal view is to have the reading pane turned off and the
preview pane turned on. however, now things changed all of a sudden.
now when ever I go to the inbox the reading pane is turned on and the
preview pane is turned off. So I go to the view menu and reset the view
to what it should be. if I click on any other folder such as sent items
and back to the inbox, its back to reading pane on and preview pane off.
This is the same behavior for all folders. any ideas how to resolve
this?

Thanks.

--
am