it sounds like the views are corrupt - you can start fresh with the
/cleanviews switch but it will wipe out all custom views you have.
See http://www.outlook-tips.net/beginner/resetview.htm - use the first
method.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"boarders paradise" wrote in message
...
Hi folks. I'm desperately trying to understand how "Outlook views"
work ... they just don't behave consistently at all. And the Outlook
Help isn't helpful on that point.

OK, let's say I define a custom view, grouped by "country/region". I
give it a name: "test view". Fine. But then I go to a different
contacts folder, choose "test view", but now the list is ungrouped,
there are other columns (some I had before are missing, some are new),
etc.

Normally a view (e.g. "test view") should make all contacts folder
look the same when viewed in that particular view, isn't it ?

Many thanks for your help.

(PS: And yes, I chose "can be used on: all contact folders".)