That is intrestig because outlook seems to be the only mail service
experiencing this issue. Yahoo hotmail, gmail etc from myself and other
users are not having this issue. Thanks for your help.

"Brian Tillman [MVP - Outlook]" wrote:

"Jeff" wrote in message
news
I did make the changes in the contact page by going through the GO
Contacts links. The name is changed in there but when I receive an email
from this person the old name comes up on the inbox for example "old name"
and then below that the subject "test".

What you see in a the From field of a message you receive is determined solely
by the sender. They are the ones including their old name. There's nothing
you can do on the receiving end to change that.
--
Brian Tillman [MVP-Outlook]