What type of email account do you have? Is this a personal computer or one
owned by your employer? It is possible to block the use of pst with a
registry hack.

See http://support.microsoft.com/kb/258277 - it works in later versions but
the number in the key needs changed from 8.0 to the correct version #.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"JoRD" wrote in message
...
Hello,

I am having the same trouble Sara is having. PST is not available as a
data
file type under the Control Panel - Mail, and even a removal and
re-install
did not fix this.

The "Repair" option was one of the first things I tried. This also did
not
work.

I cannot figure out how to make it available. As a result, Outlook is
completely non-operational.

J

"DL" wrote:

Insert your Office cd and use the repair option

"Sara" wrote in message
...
Thanks again for the link - I get this error " There was an error
locating
one of the items needed to complete this operation. It might have been
deleted"

Ohh .. man - this is so so frustrating ..'

Thanks again,

Sara

"DL" wrote:

Imported info from where, and how if Outlook doesnt open?

Control PanelMail applet create a new profile, add a new data file
and
your
accounts
http://www.howto-outlook.com/faq/newprofile.htm

"Sara" wrote in message
...
Hi,
I have installed outlook 03 and am unable to open it. When I try I
get
an
error message saying "Unable to open default email folders. Outlook
could
not start because a data file to send and receive email could not be
found.
To add a data file, such as a personal folder ....." The program
then
closes.
I have then gone through control panel as suggested but in data
files -
the
only thing listed is "business contact manager" file name "not
available"
When I take the add option - The only thing listed to add is
"business
contact manager"

I have tried creating an email address through control panel hoping
that
would prompt it to create a file but no luck. I have already
imported
mail
and account information but I cant open the program (and perhaps the
order
of
the import might be where the problem began??)

Any help would be hugely appreciated - I have tried all I know ..

BTW - running windows XP

Thanks to all,

Sara