Chances are that Log on using "Secure Password Authentication" should not be
enabled but that SSL Authentication should be. Check with your IT
department.
Otherwise...
Your current Identity may be damaged, especially if its the default Main
Identity. Try the account-in-question in a new Named Identity...
File | Identities | Add new identity
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages & saved IAF file(s) from the old identity into the new one,
and then (3) delete the old one (File | Identities | Manage Identities).
To avoid such corruption in futu
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at
http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Ber wrote:
Yes I've accessed the account in question with my current settings. I've
re-entered all of the info, entered a new password, shut down OE, and
started it up again, but I keep getting the same error message.
"PA Bear [MS MVP]" wrote:
Repost: Have you ever been able to access the account-in-question in
Outlook Express with your current settings?
Ber wrote:
Yes, I've accessed my current settings. Secure Password Authentication
was
not checked. I don't know if it's supposed to be. When I did check it
,
I
still couldn't receive mail and got a new error message 0x800ccc18.
I've
tried changing the password and restarting OE to no avail. I've looked
at
my anti-virus and don't see that it's even scanning my email. I'll
contact
them and check to be sure.
Have you ever been able to access the account-in-question in Outlook
Express with your current settings?
OE Tools | Accounts | Mail | [account-in-question] | Properties |
Servers
Incoming mail server | *Log on using Secure Password Authentication*
=is
this option enabled/checked? Is it supposed to be enabled/checked?
TIP: Disable email scanning by your anti-virus application. It
provides
no
additional protection and it may be causing your problem.
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
Reference:
Troubleshooting error messages that you receive when you are using OL
and
OE http://support.microsoft.com/kb/813514
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Ber wrote:
There was a problem logging onto your mail server. Your Password was
rejected. Account: 'POP3', Server: 'mail.montanaperspectives.com',
Protocol:
POP3, Server Response: '-ERR [AUTH] Invalid login', Port: 110,
Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Post the complete (verbatim) error message.
ber wrote:
Every time I try to access my email, (one of two that come into the
same
mailbox), I receive a logon message asking for my user name and
password
(which are already on there). When I hit OK, the box just reappears
over
and over. The error message I receive is 0x800ccc90 (password
rejected).
I've changed the password to no avail and read the article on how to
fix
this problem, but still don't understand what to do.