Smart tags only work in the bodies of WordMail emails. Is that what you're
trying to do?

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"paresh" wrote in message
...
Hi, I got to know about smart tags and followed the complete procedure
given
at
http://www.crmreports.com/index.php/...o-address.html
but still when I right click on users name, I get empty "Additional
actions"
list.

Could anyone please help me on this.

Thanks.