Smart tags created as that article describes should work on the "persona"
menu (the context menu for recipients). I remember trying it once and
succeeding. Maybe Outlook just needs to be restarted.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54


"paresh" wrote in message
...
Hi, I got to know about smart tags and followed the complete procedure
given
at
http://www.crmreports.com/index.php/...o-address.html
but still when I right click on users name, I get empty "Additional
actions"
list.

Could anyone please help me on this.

Thanks.