We are using Outlook 2003 and Exchange Server 2003. We have created a custom
task form to be used in a public task type folder. When we modify the form
and republish it to the public folder, all users can see the new form when
they create a new task record. However, some users see the new form when
opening existing tasks, while other users see the default Outlook task form
when opening existing tasks. We have tried clearing the Form Cache, but no
affect. What can be preventing the new form from being used by all users for
existing records?

I have seen other articles refer to the book entitled Microsoft Outlook
Programming and the section "To change a default Outlook form". But I don't
understand why we are getting differing behavior between users?

Thanks for any help you can give me.

Doug