Bill wrote:

"VanguardLH" wrote in message
...
Bill wrote:

What can cause an e-mail placed in the Outbox with a normal Send
operation to remain there causing multiple sends of the same e-mail?
It is necessary to open the Outbox and delete its contents in order
for the problem to clear.

A couple of possibilities a

- You are trying to send an e-mail whose size exceeds the maximum
allowed by your e-mail provider. In the Size column (add it if
missing), check what is the actual size of the e-mail that you intend
to send. Then check what is the max size per e-mail in the quotas
established by your e-mail provider.

- You are interrogating your outbound e-mail traffic by an anti-virus or
anti-spam program. Disabling its interrogation and retest.

I suspect the latter. I'll pass your note on to the client.
Thanks,
Bill

In the future, have your client come here themself to ask their own
question and provide the details with which they are familiar. Stop
charging the client for your pretense of expertise.