The right way to make a full backup is simply to close Outlook and make a copy of the existing PST file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Bob" wrote in message ups.com...
I am running outlook 2000 with SP3 on Windows XP SP2.

I am trying to archive my old email by creating an PST file using the
import/export utility within outlook.

I am able to run through the wizard ok, but when I click on 'finish' I
recieve the pop-up 'Item not found'.

This happens no matter how many emails are in the folder.

What could the problem be?

Regards
Paul Roberts.