"NewUser" wrote in message
...

#4) by "it resets" i mean that even if I change the "display as" to "name of
)", it will reset to showing (on the email "To") as
)"

Are you choosing the person by clicking To and selecting them from the Address
Book view? When you click ToolsAccount SettingsAddress Book tab, select
Outlook Address Book and click Change, what is the "Show names by" order?
--
Brian Tillman [MVP-Outlook]