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Old November 20th 09, 10:25 PM posted to microsoft.public.outlook
Russ Valentine
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Posts: 907
Default PDF Faxing Problems, please help

Outlook does not make the call to Adobe. WFS does. The error message is
telling you that WFS is unable to do so. Since the problem arose after a
change in Adobe version, that's most likely where the problem lies. If Adobe
were invoked, you'd at least see a temp file created he
%userprofile%\appdata\local\temp
How is the printto verb defined?
--
Russ Valentine
"JimmyHoffa" wrote in message
...
Do you know if there's anyway to at least determine if outlook is
making the call to adobe, as it seems that is where the problem lies.
I think if it was making the call then I would be seeing Adobe
'appear' as I've removed the flags in the printto verb that request
adobe is hidden...

Rgds



On Nov 20, 3:46 pm, "Russ Valentine" wrote:
Not an Outlook or WFS issue. Rendering is the sole purview of the
originating application for the image file. The only thing you can do is
make sure all file associations are correct for the file type in question.
Printto verbs are no longer used in WFS.
--
Russ Valentine"JimmyHoffa" wrote in message

...

Hi All, Hoping someone can help here as I've tried everything I can
think so far and exhausted my knowledge of these problems..


We have a client(on Vista) who has been happily faxing PDF's through
outlook(2003 SP3) until he upgraded adobe reader to version 9.


So first thing I did was revert back to version 8.1 of reader and
still no luck.. I get the "not all attachments could be rendered"
message.


So things I've tried are,
1. ensuring there is a correct printto verb present in the registry,
I can print ok with right click on a pdf.
2. Creating a new Outlook profile, in case of profile corruption..
3. uninstalling/reinstalling Windows Fax & Scan package.
4. Reverting even further back to Adobe reader 7.
5. Disabling all Outlook Add-ins/ Com- Add-ins.
6. Enabling Outlook Logging (but with no output whatsoever)
7. Removing and Reapplying the Fax Transport into outlook...


So What quite else I can do, I'm not sure so if anyone can give me any
suggestions on what to try next it would be greatly appreciated...


Thanks




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