Jon Fleming wrote:

On Tue, 24 Nov 2009 11:27:56 -0600, VanguardLH wrote:

Jon Fleming wrote:

He has a ton of rules. I suspect that one of these is moving the
messages from him into the GFI antispam folder. I can't figure out
which one by looking at them.

How can I trace what happens to a message after it hits his inbox?

What if you added the clause to assign a category to an e-mail? Use a
different category for each rule (i.e., name the category for the rule).

For a few hundred rules?

Well, they are the user's rules which means the user is responsible for
defining and maintaining them. So all those hundreds of rules ALL have a
"move" clause? And all those move rules say to move into some junk folder?
If the user isn't willing to maintain their own rules then how do they know
what their rules are going to do? They don't. Rules are THEIR
responsibility. THEY defined them. If they don't want to maintain THEIR
own rules then offer them your services to eradicate all their rules and let
them start from scratch.