View Single Post
  #3  
Old December 6th 09, 09:09 PM posted to microsoft.public.outlook.installation
Tommcdow47
external usenet poster
 
Posts: 5
Default cant get outlook 2003 to work in Windows 7

Hi DL, thanks for your reply. I can add a new profile and setup email
accounts but when I try to add outlook data files,, only one choice comes up
called "busness contact manager database" when I click add,, the trouble
message "windows shell common DLL stoped working. If i now go back to the
data file tab i see the business contact manager in there but it's status is
not available. One note, the PC came with a trial office installed which i
uninstalled. I have also uninstalled 2003 twice and run the repair on it with
no sucess

"DL" wrote:

Office 2003 is fine on win7
In the Mail Applet create a new Profile, add your accounts and add a new
data file, test the accounts

"Tommcdow47" wrote in message
...
installed office 2003 standard (sp3) in windows 7 and get a trouble
message
when launching. A popup box called configuring outlook comes up with the
task
"migrating account settings" highlited. This is followed by the trouble
message box called microsoft office outlook stating "unable to open your
default email folders. Outlook would not start because a data file to
send
and receive could not be found". I went back into the windows control
paneluser accountsmail and verified a pop email exists but there no
entries
under the data tab. I selected add (under data tab) and the only entry to
select from was "Business contact manager database" so I clicked add and
got
the trouble message " windows shell common DLL stoped working". At this
point
I don't know if 2003 is compatible in win 7(tried running outlook in the
xp
compatable mode with no luck. I still have the old PC running and am able
to
copy over a file if needed. Any help apreciated.
Tom



.

Ads