tried as you suggested, but still get the same error messages. Is there an
email address that I can send to microsoft the actual error messages as they
appear

"Diane Poremsky [MVP]" wrote:

the local cache might be messed up - try uninstalling the outlook entries in
add/remove and reinstall or repair the office suite from the cd. I don't
think you'll need to uninstall the suite, just any outlook's that are listed
in add/remove, but you can uninstall the suite too, if you want to be sure
it's going to work.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Ramsey" wrote in message
...
first from a suite CD, i then had a crash on my PC which I then downloaded
from the web site, with the same errors and then from a Outlook live CD
and
still the errors are constant

"Diane Poremsky [MVP]" wrote:

did you install office or outlook from more than one source? like from a
suite cd and outlook live or SBS server?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Ramsey" wrote in message
...
Tried as you suggested, but when the corrupt or missing file is trying
to
be
repaired, it says "OUTLSM11.MSI is missing, and this can't even be
found
on
the CD for outlook

"Diane Poremsky [MVP]" wrote:

that's a schedule plus congif file and shouldn't cause problems in
2003
unless it was an upgrade.

try the fixes he http://support.microsoft.com/kb/204951/en-us

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Ramsey" wrote in message
...
Hi Diane

I did not move settings from another computer. I have never used
ol97
and
the operating system is Windows XP home

"Diane Poremsky [MVP]" wrote:

did you move settings from another computer? did you upgrade from
ol97?
what
operating system do you
use?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Ramsey" wrote in message
...
Please can anyone help me as I am getting the following error
message

The extension configuration file "C:\Program Files\Microsoft
Office\OFFICE11\ADDINS\msspc.ecf" could not be installed. There
is
an
error
in the syntax or format of the file. This is what appears after
I
have
downloaded Outlook from a CD-ROM