Cannot open Outlook/Major Problems
I have had major problems using hotmail in Outlook. I reinstalled Outlook
since it was not working correctly and many people have tried to sync
Hotmail, so I decided to start out fresh.
However, ever since I reinstalled it I cannot even open it. The first error
message says, “The connection to Microsoft Exchange is unavailable. Outlook
must be online or connected to complete this action.” Then I click “OK”. The
second message then appears and is the “Microsoft Exchange Window” which asks
for a Microsoft Exchange Server and Mailbox. I do not know what to type in
there (and I have tried looking this up, but I cannot find anything) so I
press “CANCEL”. Then Outlook closes and the last message pops up that says,
“Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. The file “_____” is not an offline folder
file.” I tried locating this file on the C drive following the path that is
given and I cannot find such a folder. I have done this numerous times,
restarted it and such and it hasn’t helped.
Please let me know what has happened to my Outlook, Outlook Express works
but I need to use Outlook for my work. I Have Windows XP, have downloaded the
connector and have Outlook 2007. Thanks.
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