What exactly doesn't work for you?
What happens when you try to import?
Any error messages?

I can't share your phone activation experience. For me it really was only a
matter of minutes (wasn't even put on hold on any occasion) and the contact
was a native speaker. Maybe you just got someone in a grumpy mood?

FWIW; In many occasions the activation history is removed after a year. So
as long as you do not need to re-activate your product more than 3 times a
year, you should always be able to use the on-line activation method.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Tim Mathews" wrote in message
...
I just tried the beta of Office 2010 and can't do much of anything at this
point. Can/will anyone tell me if the importing is a major--and
temporary--problem for the beta? Following the instructions EXACTLY
neither the Gmail calendar sync program works nor will Outlook import a
comma separated value file of my contacts.

Another question: I see nothing online about newsgroup account settings.
Does this mean the ability, whether directly or via some add on, to handle
newsgroups has been removed?

I loved 2007 but, sadly, have bought four computers since buying it so, to
continue to use it will mean a phone call to India or Pakistan to try to
get it activated and since I have Home and Student Office with Outlook as
a standalone, it means two phone calls of from ten to twenty minutes each
and, as I don't mind Thunderbird, it's simply not worth it. I had decided
to give 2010 a try but it looks more and more like I might be gone for
good. Oh, in case anyone doesn't understand about the four computers, it
doesn't matter if one removes Office from a machine or not. Three
machines and you're done with the easy, online activation. I spent over a
month with phone calls and e-mail trying to get the magic counter re-set,
even pointing out that because of activation they KNOW it's not actively
operating on ANY computer and, thus, I must be telling the truth, I
simply want to be able to install and run it on my two new units. They
actually said they believed me but there was no way to fix my problem!

Thanks,
Tim