DL wrote:

Import/Export is not reccommended.
With OL closed simply copy the pst ('Export')

True.

Presumably your pst is located on the hd and the read only flag is
off?

I don't believe that's the problem. If it were, he'd have received a "no
permission" message instead of the one he received.

If still err, try scanpst, the inbox repair tool

If Outlook says "not a personal folder file", scanpst will say the same.
--
Brian Tillman